Returns and Refunds
INTERNATIONAL RETURNS:
- NO Returns will be accepted for all international orders.
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For any assistance please call +91 9979981147
DOMESTIC RETURNS:
- Returns are ONLY applicable in case of standard sizing and design. Write an email to us at sales@zwaan.in or contact us at 9979981147 within 3 days of the receipt of the product. The product needs to be re-packed in the same format as it was received, before returning it back to us.
If the product is in its original condition i.e. - Unused, and Unworn, a credit note code for the amount (after deducting shipping charges) will be initiated and shared with you via Email and/or WhatsApp. The credit amount can be used in our online or offline flagship store, valid for 365 days since date of issue.
- Returns are NOT applicable in case of custom sizing and/or colour. If the order is placed in standard sizing and if you wish to get it altered to your custom measurements, you can reach out to us at +91 9979981147
- Accessories and Swimwear are NOT eligible for return and refund.
- Products on sale are NOT eligible for refund, exchange, or store credit.